Terms and Conditions for the Chaterimo Platform
The mutual obligations and rights of the Provider and the Orderer arising from the use of the Chaterimo platform are governed by the terms and conditions below:
Preliminary Provisions
"Provider" refers to David Langr, ID 04617002, with the place of business at V olšinách 1451/20, 100 00, Prague 10 - Strašnice. The Provider operates the Chaterimo platform.
"Orderer" means any legal or physical person other than the Provider, who uses the Chaterimo platform.
"VOP" or "TOS" means General Terms and Conditions.
"Contract" refers to the agreement concluded between the Provider and the Orderer, the subject of which is the provision of a License to use the Chaterimo platform to the Orderer under the conditions stated in these terms and conditions.
"License" means a non-exclusive license to use the Chaterimo platform under the conditions stated in these terms and conditions.
Conclusion of the Contract
By ordering the Chaterimo platform, a Contract is concluded between the Orderer and the Provider.
Payment for the service is made based on an invoice issued by the Provider through the Stripe system.
Complaints and Withdrawal from the Contract
In case of a complaint about the platform, the Orderer must write an email to [email protected]. The Provider will handle the complaint without undue delay.
Provision of Service
The Provider has the right to change the terms and conditions, about which the Orderer must be informed.
The Provider undertakes to make the Chaterimo platform available to the Orderer for the duration of the Contract and it can be used for the purpose stated on his Profile to the extent of at least 99% of the total time in a calendar month, except for standard exclusions and the possibility of carrying out interruptions to the usual extent.
The Provider undertakes to maintain confidentiality regarding confidential information.
The Provider ensures technical support for the Orderer on working days from 9 am to 4 pm either via email at [email protected] or by phone at +420 603 483 953. The Provider commits to responding to inquiries within two working days.
The Provider will ensure continuous management and updating of the Chaterimo platform.
Use of Service
The Orderer must not spread information damaging to the Provider.
In case of violation of these Terms and Conditions by the Orderer, the Provider may deny access to the platform to the Orderer without any financial or non-financial compensation.
The Orderer is not authorized to interfere in any way with the software settings of the ordered Services, nor is authorized to modify the source code.
The Orderer must not use the Provider's name, logo, domains, or other marks without the Provider's prior written consent.
Exclusion of Liability
The Orderer bears full responsibility for their decision to use the Chaterimo platform.
The Orderer has no right to demand financial or non-financial compensation for damages/losses caused by using the platform, neither for themselves nor for any third party, nor from the Provider.
Protection of Personal Data
The Provider is legally obliged to protect and secure the provided personal data. Therefore, the Provider uses various effective security technologies to protect personal data from unauthorized access or use.
More detailed information on the protection of personal data can be found in the Privacy Policy.
Final Provisions
These VOP, as well as the Contract, are governed by the legal system of the Czech Republic, especially by Act No. 89/2012 Coll., the Civil Code, as amended.
By ordering the Chaterimo platform, you agree to these terms and conditions. By ordering, you further confirm that you are familiar with the personal data protection conditions and that you accept them in full.
The Orderer and the Provider undertake to resolve any disputes first amicably.
These VOP become valid and effective on December 30, 2023.
