Customer Service Chatbot
Supercharged by ChatGPT, Claude or Gemini
By leveraging the advanced capabilities of ChatGPT, Claude or Gemini, we provide e-commerce and websites with a transformative AI customer service experience that significantly reduces customer service costs and saves time.
Try it for free Request your demo
Experience it yourself! Try chatting with the Chaterimo website.
Who is using Chaterimo platform?
Why Chaterimo?
The most affordable, flexible AI customer service platform that puts you in control
Set up in minutes, not months. Pay less, customize more, and let AI handle your customer support 24/7.
5-MINUTE SETUP
Go Live in Minutes, Not Months
While competitors require weeks of setup and training, Chaterimo gets you started instantly:
- One-click installation for Shopify, Shoptet, Upgates, and more
- Intuitive dashboard - no technical expertise required
- Pre-built chatbot-role for e-commerce
- Start answering customer questions with AI immediately
Average time to first conversation: 30 seconds
UNBEATABLE VALUE
The Most Cost-Effective AI Solution
Why pay 10x more for the same AI technology? Chaterimo offers the industry's most flexible pricing:
BYO API Keys
Use your own OpenAI, Anthropic, or Google Gemini API keys - pay only for what you use with unlimited AI messages
Save 70-90%
Compared to competitors charging $50-100+ per agent/month with limited AI messages
No hidden fees. No per-conversation charges. Just transparent, affordable pricing.
INTELLIGENT HANDOFF
AI + Human = Perfect Support
When AI reaches its limits, our smart ticketing system ensures no customer falls through the cracks:
- AI can automatically collect contact details and create tickets for complex issues
- Agents no longer waste time waiting for live chats - work on tickets when convenient
- Track resolution times, agent performance, and customer satisfaction
- Seamless context transfer - agents see full conversation history
YOUR WAY
Beyond the Chat Bubble
Give customers multiple ways to interact with your AI assistant:
Chat Widget
Classic floating bubble that's always accessible
Embedded iFrame
Full-page integration for FAQ or support pages
Plus, connect with:
SCALE SMARTLY
One Account, Unlimited Possibilities
Create specialized chatbots for every use case from a single dashboard:
Multilingual Support
Different bots for different languages, each with localized design and settings
Department-Specific
Sales bot, support bot - each with tailored responses
Product Lines
Specialized bots for different product categories
Customer Segments
VIP support, general inquiries, technical assistance
E-COMMERCE READY
AI That Knows Your Business
Connect with Shopify, Shoptet, or other platforms for intelligent order support:
- Order Tracking: AI instantly retrieves order status and delivery estimates
- Product Questions: Detailed answers about specifications, availability, and recommendations
- Return Management: Guide customers through return policies and processes
- Personalized Help: Access order history to provide context-aware support
Customers report 40% faster issue resolution with integrated order data
TRAIN YOUR AI
Build a Genius-Level Knowledge Base
Multiple ways to make your AI assistant an expert on your business:
OPTIMIZE PERFORMANCE
Test, Compare, Perfect
Not all AI models are created equal. Find the perfect match for your needs:
ChatGPT
Best for complex reasoning
Claude
Excellent for natural conversation
Gemini
Great balance of speed & costs
- Side-by-side response comparison
- Test with your actual customer questions
- Measure response time and accuracy
- Switch models anytime without reconfiguration
What are the integration options?
One-stop solution
Used by users
WORLDWIDE
With Chaterimo, make it easy and help your customers find information quickly and conveniently.
Smart support
Surprising results of advanced AI models!
Best Statistics
Gather all available reports! Discover what users are asking and update the knowledge base accordingly.
Day-to-day readiness
AI keeps an eye on your business 24/7!
Editable Features
Edits made easy and safe!
Messages settled with AI
Chats created
Signup Users
Testimonial
What our customers has to say about us
Chaterimo made my job easier and the chatbot also responds very convincingly. Some customers did not even recognize that they were communicating with a machine (chatbot)
Adéla Majerová
E-zakazky.cz
It works as we need it to respond.
Stanislav Fedoročko
So I installed it and had to play around with the learning part, but I'm pleasantly surprised and I'm going to extend it to other e-shops. It seems to be able to answer all customer questions nicely and sensibly so far. And when it doesn't - you can look it up in the history and teach it. This plugin seems valuable to me and I hope it will work long-term.
Michal Banik (chranenedielne.sk)
Amazing add-on. It can respond in all languages. For multilingual websites, it's absolutely fantastic. If it could make phone calls as well, it would be perfect.
David Tomášek (baktoma.cz)
It works great; you just need to teach it commands at the beginning, and then it learns on its own. It saves money, time, and energy.
Vladislav Bulant (tibabu.cz)
Frequently asked questions
You have the freedom to select your preferred pricing option. Should you choose the option that involves using your own API keys, you will need to create these keys and integrate them into Chaterimo to ensure its proper functionality.
Our service, Chaterimo, integrates directly with Anthropic or OpenAI's advanced language model to provide high-quality chatbot services. Your AI API key allows us to establish this direct connection with Anthropic or OpenAI's servers.
The reason we require your API key in our paid programs is threefold:
- Fair Usage Billing: With your own Anthropic or OpenAI API key, you are billed directly by Anthropic or OpenAI for the exact number of prompts your chatbot uses. This ensures you only pay for your actual usage.
- Avoiding Rate Limits: Each user having their unique API key means that the chatbot service isn't limited by a shared rate limit. This ensures uninterrupted service as usage is dependent on your individual API key, and not affected by other users' activities.
Please note, there is a separate monthly fee for using Chaterimo's platform. This fee is for the features, tools, and services we provide on top of Anthropic/OpenAI's core language model capabilities.
We prioritize the security and privacy of your data. Your API key is stored securely, hashed after saving, and is strictly used for communicating with the AI servers for the purposes outlined above. It is not used for any other purposes, nor is it shared with any third parties.It is easy to get started with Chaterimo! Here is how you can add content to your knowledge-base:
- Simple Text: Just copy and paste your desired text directly.
- Web Content: You can easily grab content from a website. Whether it's just one web page or multiple pages with all their linked content, we've got you covered.
- File Upload: Have a document? No worries! You can upload CSV, Excel, Word documents, PDFs, or plain text files. Just make sure they're under 10MB.
- For Merchants: If you're using Google Shopping, you can directly upload your XML product feed.
